Returns policy


JANE BARDOT has a 14 days return policy. In case of return, we will refund the amount of the purchased products. Shipping costs are not refundable in any case.

To return items, you must request a return authorization by contacting us on Once we receive your request we will issue and send you a pre-paid shipping label to send any items back to us.

We will deduct a return cost fee that will depend on the return origin:

SPAIN: Return fee of 5€.

EUROPE: Return fee of 15€.

USA & REST OF THE WORLD: Return fee of 25€.



Contact us at to request a return authorization.

We will email you a prepaid shipping label and return form that you will need to print.

Place the item(s) in the original packaging and the duly completed return form inside a solid cardboard box.

Place the pre-paid return shipping label to the outside of the box, over the prior delivery information.

Once the box is ready, contact UPS Customer Service ( to either pick up the package or deliver the product to a UPS authorized collection point.


Your refund will be credited to your original form of payment. We will deduct a return fee from your refund, please check the complete information above.

Please allow 30 days from return shipping to receive a refund.


-Items must be returned to us in perfect condition: make sure all products are exactly as you received them.

-Jewelry pieces should be returned in their original, undamaged box as this is considered part of the product.

-Please make sure to return the items into a solid carton box to not damage the original packaging as this is considered part of the product.

-We prefer that items are returned through JANE BARDOT return service to ensure they are protected and insured during transit. However, you may return the goods by any secure transport.

-When using our return service, you will be refunded in the event of theft or loss during delivery to our warehouse.

-When using your preferred return transport we will not make a full refund in the event of damage, theft or loss during delivery.


Please send the package to:

JANE BARDOT - María Blanco

Calle Valverde 44, 3ºE

28004 Madrid (SPAIN)

+34 657260275